Who Are We?

We are Alvo—a technology-driven digital marketing company serving a global client base. We specialise in using publicly available data to identify sales prospects for our clients. Your privacy is a priority for us, and we take our responsibilities seriously. We are committed to responding to your inquiries quickly and courteously.

Contact Information:

  • Email: Data Protection Officer at dpo@alvosales.com

  • Telephone: 

  • Postal Address: Alvo, 2 Upperton Gardens, Eastbourne BN21 2AH

Our GDPR Policy

We are dedicated to safeguarding the privacy and accuracy of personal data collected from our website visitors, service users, and email recipients. This policy explains how we manage personal data when acting as a Controller, Joint Controller, or Processor, and it outlines your rights as a data subject.

This policy applies to personal data collected from public sources, as well as data obtained directly from you. We are committed to compliance with both the UK GDPR and the EU GDPR, ensuring that the version offering the highest level of protection to data subjects is applied.

How We Use Your Personal Data

We aim to be transparent about how we use your data. Below, we outline the categories of personal data we may process, their sources, purposes, and the legal bases for processing:

  • Usage Data: Includes information such as your IP address, browser type, and website navigation patterns. This data is processed for improving our services and communication, with a legal basis of legitimate interest.

  • Account Data: Includes your name, email address, and company information. This data is processed for providing services and ensuring website security, based on the performance of a contract or legitimate interest.

  • Service Data: Includes personal details provided during service use. This data is processed to deliver our services and communicate with you, under contract performance.

  • Enquiry Data: Includes details submitted in service inquiries. Processed for marketing purposes, based on consent or legitimate interest.

  • Notification Data: Includes information provided for email subscriptions. Processed with your consent.

  • Correspondence Data: Includes communication details and metadata. Processed for record-keeping and communication, based on legitimate interest.

  • Public Data: Includes information from social media or public sources, processed for marketing purposes under legitimate interest.

  • Legal Claims Data: Includes personal data necessary for legal proceedings, processed under legitimate interest.

  • Professional Use Data: Includes personal data for managing risks and obtaining professional advice, processed under legitimate interest.

  • Third-Party Data: Includes data purchased from GDPR-compliant sources, processed under legitimate interest or other lawful bases.

In addition to these specific purposes, we may process personal data to comply with legal obligations or to protect vital interests.

Our Legitimate Interest

Our processing is guided by a careful assessment of our legitimate interests, balancing them with your privacy rights. We conduct thorough Data Protection Impact Assessments to ensure your rights are not unduly impacted.

Data Sharing

We do not routinely sell or share your data, except as necessary to provide our services or comply with legal obligations. When sharing data with clients, we ensure you have the right to opt-out at any time. We may also share data with our group companies, insurers, professional advisers, suppliers, partners, or other third parties as required to operate our business.

International Transfers of Your Personal Data

Your personal data may be processed outside the European Economic Area (EEA), including in our offices in the Republic of North Macedonia. We ensure appropriate safeguards are in place for such transfers.

Retaining and Deleting Personal Data

We retain personal data only as long as necessary for the purposes outlined in this policy. However, we may retain data longer to comply with legal obligations or protect vital interests.

Cookies

By using our website, you consent to our use of cookies as described in our cookie policy.

Automated Processing

We may use automated processing to verify contact details and assess the relevance of our services to you. You have the right to object to automated decisions.

Your Rights

Under data protection law, you have various rights, including:

  • The right to be informed

  • The right to access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

  • Rights related to automated decision-making

  • The right to complain to a supervisory authority

  • The right to withdraw consent

Contacting Us

For queries about this policy or to exercise your data protection rights, contact us at:

  • Postal Address: Alvo, 2 Upperton Gardens, Eastbourne BN21 2AH

  • Email: dpo@alvosales.com

  • Telephone:

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office.

Amendments to This Policy

We may update this policy periodically by publishing a new version on our website. Please check this page occasionally for updates. We may also notify you of changes via email.

Last updated: 1 August 2024